Non-discrimination & Availability of Services Notice

Discrimination is Against the Law

MedStar Georgetown University Hospital (MGUH) complies with applicable Federal, state and local civil rights law.  As a patient, you or your legally responsible party have the right to care without discrimination on the basis of race, color, culture, national origin, age, disability, marital status, education, gender identity, income,  ancestry language, sex, sexual orientation, AIDS or HIV status, ancestry, religious creed or who will pay your bill.

As our patient, you have the right to safe, respectful and dignified care at all times.  You will receive services and care that are medically suggested and within the hospital’s services, its stated mission and required law and regulation.

MedStar Georgetown provides free aids and services to people with disabilities to communicate effectively with us, such as: Qualified sign language interpreters. Written information in other formats (large print, audio, accessible electronic formats, other formats).

MedStar Georgetown University Hospital provides free language services to people whose primary language is not English.

If you need these services, contact the Patient Advocacy Office at 202–444–3040. If you believe that MedStar Georgetown University Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

 

MedStar Georgetown Patient Advocacy Office at 202-444-3040.

You may file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the MedStar Georgetown University Hospital Grievance Coordinator Officer is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/filing-with-ocr/index.html


Getting Help in Other Languages

Proficiency of Language Assistance Services

ATTENTION: If you speak Spanish, language assistance services, free of charge, are available to you. Call 1-202-444-8377

ATENCIÓN: Si usted habla español, tenemos disponible para usted el servicio de asistencia en el idioma sin costo. Llame al 1-202-444-8377

Proficiency of Language Assistance Services

ATTENTION: If you speak Amharic, language assistance services, free of charge, are available to you. Call 1-202-444-8377

ትኩረት፦ አማርኛ የሚናገሩ ከሆነ የቋንቋ እገዛ አገልግሎቶች በነጻ ይሰጣሉ' በ1-202-444-8377 ይደውሉ'

 Proficiency of Language Assistance Services

ATTENTION: If you speak Chinese, language assistance services, free of charge, are available to you. Call 1-202-444-8377

注意:如果你说中文,可免费获取语言协助服务。请拨打1-202-444-8377

Proficiency of Language Assistance Services

ATTENTION: If you speak French, language assistance services, free of charge, are available to you. Call 1-202-444-8377

ATTENTION : si vous parlez français, un service d’assistance dans votre langue est disponible gratuitement. Appelez le 1-202-444-8377

 Proficiency of Language Assistance Services

ATTENTION: If you speak Tagalog, language assistance services, free of charge, are available to you. Call 1-202-444-8377

ATENSYON: Kung nagsasalita ka ng Tagalog, mayroong magagamit na mga serbisyong tulong sa wika para sa iyo nang walang bayad. Tumawag sa 1-202-444-8377

Proficiency of Language Assistance Services

ATTENTION: If you speak Russian, language assistance services, free of charge, are available to you. Call 1-202-444-8377

ВНИМАНИЕ: Если вы говорите по-русски, вам доступны бесплатные услуги перевода. Обращайтесь по номеру 1-202-444-8377

 Proficiency of Language Assistance Services

ATTENTION: If you speak Portuguese, language assistance services, free of charge, are available you. Call 1-202-444-8377

ATENÇÃO: Se você fala português, há serviços gratuitos de assistência linguística disponíveis para você. Ligue para 1-202-444-8377

Proficiency of Language Assistance Services

ATTENTION: If you speak Italian, language assistance services, free of charge, are available to you. Call 1-202-444-8377

ATTENZIONE: Nel caso parliate italiano, sono disponibili servizi di assistenza linguistica gratuiti. Si prega di chiamare il numero 1-202-444-8377

 Proficiency of Language Assistance Services

ATTENTION: If you speak Vietnamese, language assistance services, free of charge, are available to you. Call 1-202-444-8377

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-202-444-8377

Proficiency of Language Assistance Services

ATTENTION: If you speak, Kru/Bassa language assistance services, free of charge, are available to you. Call 1-202-444-8377

 Proficiency of Language Assistance Services

ATTENTION: If you speak Ibo, language assistance services, free of charge, are available to you. Call 1-202-444-8377

 ỌKWA DỊ NNUKWU MKPA:Ọ bụrụ na ị na-asụ asụsụ Igbo, Enyemaka Maka Ịkwa-Nka Asụsụ, nke a na-enye n'efu dịkwa maka gị. Kpọọ akara 1-202-444-8377.

Proficiency of Language Assistance Services

ATTENTION: If you speak Yoruba, language assistance services, free of charge, are available to you. Call 1-202-444-8377

AKIYESI: Ti o ba sọ Ede Yoruba, awọn iṣẹ iranlọwọ ede, ti o jẹ ọfẹ, wa fun ọ. Pe 1-202-444-8377

 Proficiency of Language Assistance Services

ATTENTION: If you speak Bengali, language assistance services, free of charge, are available to you. Call 1-202-444-8377

দৃষ্টি আকর্ষণ করছি: আপনি যদি বাংলায় কথা বলেন, আপনার জন্য বিনামূল্যে ভাষা সহায়তা পরিষেবা বিদ্যমান, কল করুন 1-202- 444-8377

 Proficiency of Language Assistance Services

ATTENTION: If you speak Korean, language assistance services, free of charge, are available to you. Call 1-202-444-8377

참고: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-202-444-8377번으로 전화하십시오.

Proficiency of Language Assistance Services

ATTENTION: If you speak Thai, language assistance services, free of charge, are available to you. Call 1-202-444-8377

โปรดทราบ: หากคุณพูดภาษาไทย บริการความช่วยเหลือด้านภาษาพร้อมให้บริการสำหรับคุณโดยไม่มีค่าใช้จ่าย โทร 1-202-444-8377

Proficiency of Language Assistance Services

ATTENTION: If you speak German, language assistance services, free of charge, are available to you. Call 1-202-444-8377

ACHTUNG:  Sollten Sie deutsch sprechen, dann bieten wir Ihnen  kostenfreie Sprachdienstleistungen. Rufen Sie uns einfach unter 1-202-444-8377 an.

Proficiency of Language Assistance Services

ATTENTION: If you speak Japanese, language assistance services, free of charge, are available to you. Call 1-202-444-8377

注意:日本語をお話しになる場合は、無料の言語支援サービスを電話でご利用いただけます。電話番号は1-202-444-8377です