ATMs (automated teller machines) are located both in the Main Building first floor, near the elevators, and also in the Pasquerilla Healthcare Center (PHC) on the ground floor by the Georgetown Cafe.
The gift shop, operated by Lori's Gifts, is located in the Main Building, 1st floor, and stocks a large assortment of gifts, flowers, mylar balloons and cards as well as plush animals, personal care items, snacks and drinks, magazines and paperback books. Hours of operation are Monday through Friday, 7:30 a.m. to 8:30 p.m.; Saturday and Sunday, 9 a.m. to 8 p.m. You can call the gift shop directly at 202-444-4181 to place an order during business hours or visit the online gift shop at any time to order items for same-day delivery.
Hotel accommodations for patients and patient/family members are arranged at discounted rates by the Patient and Physician Advocacy Department at ext. 4-3040. All rates are subject to change and are based on availability. This office is open Monday through Friday, 8:00 a.m. to 5:30 p.m. For assistance after-hours and on weekends, please contact the Clinical Administrator through the Page Operator at 4 PAGE (ext. 4-7243). Options for hotel stay include:
- The Marriott-operated Leavey Conference Center is located on the university campus across from the hospital. Reservations should be made as early in advance as possible as discounted rates are limited.
- Nearby hotels located in Washington, DC and Virginia also offer discounted rates based on availability when booked through the Patient and Physician Advocacy department.
The Protective Service office operates the Lost and Found service. If you find or misplace an item, call ext. 4-2890.
USA Today is delivered Monday through Friday to our patients with their breakfasts. The exceptions are in our pediatric and intensive care units. These and other daily newspapers are available in machines in the Vending Express (Gorman Building), the Lombardi entrance, and in the CCC Building near the elevators. All are located on the ground floor.
Notary services for patients and their families are arranged through the office of Patient and Physician Advocacy at ext. 4-3040. Requests for a notary should be made in advance, and are provided by appointment between the hours of 9:00 a.m. and 3:00 p.m. There is no charge for notary services to patients and families but donations for notary services provided are accepted for the Patient Sharing Fund.
Patients, Families and Visitors may park in the following areas:
- Garage 1, Entrance 2
- Lot A, Entrance 1
- Leavey Conference Center Garage, Entrance 1
We heavily discount parking for our patients and visitors. Please pick up discounted parking stickers during the week until 9:00 p.m. and Saturdays at one of the following locations:
- Concierge Desks, Ground Floor Pasquerilla Healthcare Center (PHC)
Building, or 1st floor, Main Building
- Physician Offices
- Outpatient registration areas.
After 9:00 p.m., and all day Sunday, discount stickers may be obtained from the Security Officer in the Emergency Department, on the Ground Floor of the CCC Building.
For your convenience, a direct line to a local taxicab service is located at our Concierge Desk in the main lobby, as well as at the Pasquerilla Healthcare Center (PHC) and Emergency Department entrances. Additionally, there is a taxi stand in front of the Leavey Conference Center, directly across the courtyard from the entrance to the Lombardi Comprehensive Cancer Center.
Valet Parking is available to all patients and visitors at the entrance to the Lombardi Comprehensive Cancer Center and to the Pasquerilla Healthcare Center (PHC) both at the rear of Entrance 1. Hours of operation are Monday through Friday, 8:00 a.m. to 6:00 p.m. There is no additional charge, however patients and visitors are reminded to pick up discount parking stickers before claiming your vehicle. After hours, keys may be picked up at the parking booth at the Leavey Conference Center garage.
The Protective Services Department offers escorts to your vehicle after hours, upon request. Please call Customer Service 4-3840, when you are ready to leave and a security officer will assist you.
Voucher-Free Wi-Fi Internet Access
Patients and visitors no longer need a voucher to log onto Wi-Fi at MedStar Georgetown. Instead, individuals can simply select “MedStarGuest” as their Wi-Fi resource under Settings and connect by accepting the Acceptable Use Policy. We are pleased to provide this voucher-free Wi-Fi access to give patients and visitors convenient and secure access to connect with family and friends during their time at the Hospital.