MedStar Georgetown provides assessments, evaluations, treatments, and comprehensive rehabilitative services for children and adults with a number of common and complex auditory conditions. We also provide several hearing aid, implant, and hearing protector fittings and services.

Make an Appointment

For more information or to schedule an appointment with an ear, nose and throat specialist, call our scheduling line: 202-944-5300

Signs and Symptoms of Hearing Loss

Hearing loss can develop at any age and may be caused by many different factors. A hearing loss is categorized in 3 different ways:

  • Sensorineural hearing loss occurs when the inner ear or the hearing nerve itself becomes damaged. The most common type of hearing loss, it can be a result of aging, exposure to loud noise, injury, disease, ototoxic drugs, or an inherited condition. Sensorineural hearing loss is typically not medically or surgically treatable. Most people benefit from the use of hearing aids.
  • Conductive hearing loss occurs in the outer or middle ear where sound waves are not able to carry all the way through to the inner ear. Sound may be blocked by earwax or a foreign object in the ear canal, the middle ear may be impacted by fluid and infection, or the eardrum may have been injured. For some people, it may be reversed through medical or surgical intervention. Otherwise, hearing aid use may be recommended.
  • Mixed hearing loss is a combination of sensorineural and conductive hearing loss.

Signs and symptoms of hearing loss vary from person to person but can include:

  • Difficulty hearing on the telephone
  • Often asking people to repeat themselves
  • Difficulty hearing people speaking when there is noise in the background
  • Difficulty following a conversation when two or more people talk at once
  • Finding that most people seem to mumble or not speak clearly
  • Misunderstanding what others say and responding inappropriately
  • Difficulty understanding the speech of women and children
  • Turning the TV volume up until people complain it is too loud
  • Frequently hearing ringing, roaring, or hissing sounds
  • Finding that some sounds seem too loud or too soft

If three or more of these apply to you, it is a good idea to have your hearing checked by a MedStar Health audiologist.

Newborn Hearing Screening

MedStar Health’s newborn screening program technicians are trained by audiologists to administer hearing tests to newborn infants. Identifying hearing loss in infants shortly after birth is increases that change that any such condition can be treated and eliminating complications later on.

Hearing Aids

The audiologists at MedStar Health have the expertise and experience to find the right aid for your hearing needs. We will work closely with you to determine what is right for your hearing loss and your lifestyle. We also do our best to help you through what can be a challenging time—recognizing your hearing loss is never easy, and we are dedicated to assisting in your experience.

Some of the hearing aid systems offered at MedStar Health include:

  • Digital Hearing Aids: We dispense and program Phonak, Oticon, GN Resound and Widex hearing aids.
  • FM Systems: A device used to reduce background noise and ensure audibility of a speech signal. It may be used by a hearing-impaired child or a child with normal hearing to help make speech more audible in noisy situations.
  • Auditory Osseointegrated Systems: bone conduction hearing implants for conductive and mixed hearing losses or single-sided deafness. We program Cochlear BAHA, Cochlear Osia, Oticon Medical Ponto, and MED-EL Bonebridge products.
  • ADHEAR Bone Conduction Hearing System: A non-surgical and removable hearing solution for individuals with single sided deafness or conductive hearing loss.

Many factors determine which style is most appropriate for you, including the degree of hearing loss, the shape of the outer ear, the size and shape of the ear canal, manual dexterity, space requirements for special features, excessive wax in the ears, and drainage from the ears.


Our ear and balance team combines the expertise of otolaryngologists, physical therapists, and audiologists in one convenient location. As a large regional healthcare system, this team approach to treating and rehabilitating dizziness and disequilibrium further benefits our patients by offering access to neurologists, optometrists, physiatrists, and geriatricians.

We regularly care for patients who are experiencing any of the following symptom and conditions:

  • Vertigo (sensation of feeling dizzy or unsteady in relation to your surroundings)
  • Oscillopsia (jumpy vision)
  • Nausea
  • Headaches
  • Muscle tension
  • Fatigue
  • Memory or concentration problems
  • Parkinson's disease or multiple sclerosis
  • Brain injury, post-concussion, or other neurologic conditions

Our specialists treat a wide variety of ear and balance disorders and assess your condition with one or more of the following diagnostic tests:

  • Electronystagmography records eye movements in order to assess the central nervous system and inner ear function.
  • Auditory brainstem response looks for benign growths on the vestibular nerve and tests for dizziness or unexplained hearing loss. A computer maps how sound travels through the ear canal to the brain in both ears. A difference in travel time indicates a potential problem.
  • Electrocochleography measures how sound signals travel from the ear along the beginning of the acoustic nerve. It also determines if excess fluid in the inner ear is causing a problem, such as dizziness, tinnitus, or hearing loss. It can also confirm endolymphatic hydrops (Ménière's disease).
  • Pure tone audiometry determines the level of inner-ear function by measuring the faintest tones a person can hear at selected pitches.
  • Sensory organization test identifies balance problems by measuring body sway under different sensory conditions.
  • Oculomotor test measures eye movement as a way to identify potential neurological problems.

Other diagnostic tests that may be performed include:

  • Functional mobility and reach assessment
  • Strength and range of motion screening
  • Motion sensitivity testing
  • Risk for falls assessment

In addition to physical and occupational therapy, a treatment plan for an ear and balance disorder may include gait training, cognitive therapy and patient education.

Department of Audiology Parking Directions 

Wisconsin Avenue Audiology Location

We are located at 2115 Wisconsin Avenue, NW, Suite 202.  Parking is located on the street or in the garage located under the building.  Access to the garage is behind the building.

To access the parking garage from Wisconsin Avenue:

  1. Turn East on Whitehaven Street, NW (not Whitehaven Pkwy). The British International School of Washington is on the corner.
  2. Follow Whitehaven Street down the hill and around the bend to the left.
  3. Whitehaven Street dead ends into our parking garage. The sign reads - Loading Dock/Parking for 2115 Wisconsin Avenue.
  4. Pull into the garage and park on G2 or G3.
  5. Take the elevator banks marked ‘ELEVATORS 2115 OFFICE’ to the 2nd

Please be advised that we do not validate for parking. The cost of parking in the garage at 2115 Wisconsin Avenue, NW, is $6 for up to one hour and $10 for anything over one hour. Please note that the garage only accepts credit and debit cards as forms of payment. Cash is NOT accepted at the garage exit.

The number to our clinic is 202-944-5300. Please call if you have any questions.

Reservoir Road Audiology Location

The Department of Audiology, located in MedStar Georgetown University Hospital, is on the fourth floor of the Main Building. If you choose to drive to your appointment, use Entrance 2 off of Reservoir Road and proceed to the garage for valet parking. Please be sure to remember your parking ticket; validated parking tickets provide all-day parking for $7 on campus. You can also choose to park on the street surrounding the hospital, which is metered hourly parking. From the main entrance of the hospital, proceed to the elevators for the Main Building and proceed up to the fourth floor. Proceed straight ahead and the door to our department is on the left.

McLean Audiology Location

Our Virginia satellite office is located at 6862 Elm Street Suite 800-B, McLean, VA 22101. The parking garage is located in the building behind us. To access the garage, turn left onto Fleetwood Road from Elm Street, then take the first right. The parking garage is located in the building on the left and our building is across the street on the right.

Office Locations

2115 Wisconsin Ave
Suite 202
Washington, DC 20007
Parking Directions

3800 Reservoir Rd.
4th Floor Main Building
Washington, DC  20007
Parking Directions

6862 Elm Street
Suite 800B
McLean, VA 22101
Parking Directions

Patient Resources