Financial Assistance Policy

As one of the region's leading not-for-profit healthcare systems, MedStar Health is committed to ensuring that uninsured patients and underinsured patients meeting medical hardship criteria within the communities we serve who lack financial resources have access to emergency and medically necessary hospital services.

MedStar Health and its healthcare facilities will:

• Treat all patients equitably, with dignity, respect, and compassion
• Serve the emergency health care needs of everyone who presents to our facilities regardless of a patient's ability to pay for care
• Assist those patients who are admitted through our admission process for non-urgent, medically necessary care who cannot pay for the care they receive
• Balance needed financial assistance for some patients with broader fiscal responsibilities in order to keep its hospitals' doors open for all who may need care in the community

In meeting its commitments, MedStar Health’s facilities will work with their uninsured patients seeking emergency and medically necessary care to gain an understanding of each patient’s financial resources.

Our Locations

MedStar Health facilities, which are conveniently located in the Maryland and Washington, DC regions, will provide financial assistance to uninsured patients who reside within the communities we serve in one or more of the following ways:

• Assist with enrollment in publicly-funded entitlement programs (e.g., Medicaid)
• Refer patients to State or Federal Insurance Exchange Navigator resources
• Assist with consideration of funding that may be available from other charitable organizations

Contact Information

Call 800-280-9006 with questions concerning:

• Your hospital bill
• Your rights and obligations with regards to your hospital bill
• How to obtain copies of the MedStar Financial Assistance Policy and Application by mail
• How to apply for MedStar Health's Financial Assistance Program for free and reduced cost-care
• How to set up periodic payment plans

MedStar Financial Assistance Policy/MedStar Billing and Collection Policy

To obtain free copies of MedStar's policies, application and instructions on applying, please select the forms below or visit the Admitting Department at any MedStar hospital.

English

• MedStar Corporate Financial Assistance
• MedStar Corporate Billing and Collection Policy
• Appendix 1 - MedStar Uniform Financial Assistance Application
• Appendix 2 - MedStar Patient Information Sheet
• Appendix 4 - Hospital Community Served Zip Code Listing
• Appendix 5 - MedStar Financial Assistance Data Requirement Checklist
• Appendix 6 - MedStar Financial Assistance Contact List
• Appendix 7 - MedStar Health Financial Assistance Policy Eligible Providers
  • MedStar Health Physician Groups Covered by the MedStar Health Financial Assistance Policy
  • Health Providers Not Covered by the MedStar Health Financial Assistance Policy

Spanish

• Corporativas de MedStar Health Politica Corporativa de Asistencia Financiera
• Corporativas de MedStar Health Politica Corporativa de Facturacion y Cobros
• Appendice 1 - Solicitud de Asistencia Financiera Uniforme de MedStar
• Appendice 2 - Hoja de Informacion para el Paciente de MedStar
• Appendice 4 - Lista de Codigos Zip del las Comunidades Servidas por el Hospital
• Appendice 5 - Lista de Verificacion de Requisitos de Datos para la Asistencia Financiera de MedStar
• Appendice 6 - Lista de Contactos de Asistencia Financiera de MedStar
• Appendice 7 - Prestadores de Servicios de Asistencia Financiera de MedStar
  • Grupos de Medicos Cubiertos por una Poliza de Asistencia Financiera de MedStar
  • Prestadores de Servicios No Cubiertos por las Politica de Asistencia Financiera de MedStar

Communities served by MedStar Health Hospitals are defined geographically by zip code. To locate a MedStar hospital that services your community, where you may be eligible for MedStar Financial Assistance, please enter your zip code in the search box below.